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Luke Shaffer

Lessons Learned

Most projects on this site end with three takeaways. Collected here — 12 of them across 4 projects — it turns out some are the same lesson wearing different clothes, which is the part I find interesting. Once or twice a jigsaw puzzle and a corporate website taught me exactly the same thing.

Somebody has to go first

Three versions of the same permission slip. Nobody assigned me any of these — and the size of each one turned out to be set by how much I was willing to claim, not by what I was handed.

  • Build a business mindset and "own" your business

    Try.Hyland.com
  • Starting a small business exposes you to as many challenges as you're willing to take on.

    Buckeye Pride Designs
  • Just because it hasn't been done before doesn't mean you can't be the first

    The Dog Saloon

I was searching, not solving

When I got stuck, the problem was almost never how hard I was working. It was the setup. On the puzzle it was more tables, in more rooms; at work it was the realization that I could not personally write every lab. Same fix — change the conditions, not the effort.

It has to leave the room you built it in

My favorite pair on this site. A dog house and a corporate web platform taught me the same thing, and both taught it partway through rather than at the end: I moved the build down to the basement before the walls went on, because the finished thing was never getting back through that door easily — and on Try.OnBase our dev team talked us into a full rebuild on the shared platform rather than an upgrade in place, which sounded like a setback for about a day before it was obviously right. Design for the constraint before you hit it.

We couldn't get our time back

These argue with each other slightly, and that's the honest version. Effort pays — and effort also comes with a receipt. What I'd actually tell you is to put more in, in fewer places.

The stories behind them are on the projects page.